Privacy policy

Last Updated: September 2025

Tokyo Housing (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://tokyo-housing.com (“Website”)

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Website.

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Information we collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, nationality, and other details you provide when submitting inquiry forms or booking property viewings.
  • Property Preferences: Desired location, budget, and housing requirements.
  • Technical Information: IP address, browser type, device information, and cookies to improve website performance and user experience.
  • Usage Data: Pages visited, time spent on the site, and interactions with our content.

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How we use your information

We use your information to:

  • Respond to your property inquiries and provide requested services.
  • Recommend properties that match your preferences.
  • Process applications, agreements, and other real estate transactions.
  • Improve our Website, services, and customer experience.
  • Send you updates, newsletters, or marketing communications (only with your consent).

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Sharing of Information

We do not sell your personal data. We may share information in the following circumstances:

  • With service providers assisting in website hosting, email delivery, marketing, or property management systems.
  • With real estate partners or landlords to process property viewings, applications, or rental/sales agreements.
  • As required by law, regulation, or legal process.
  • In business transfers, if our company is merged or acquired.

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Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure.

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Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for marketing communications.
  • Request restriction or objection to processing of your data.
  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at info@tokyo-housing.com

Data Retention‍

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our Website with the updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Tokyo Housing | info@tokyo-housing.com